What we collect, and who sees it

Children

This is the part most parents want first, so it goes first.

A child does not have an account here. The account belongs to you, the adult, and everything on it is entered by you.

For finding classes, we hold two things about the child: their age, and their level — beginner, improver and so on. There is no field for a child's name anywhere in that flow, so there is no way for one to be stored.

Entering an event is the exception, and it has to be: an organiser needs to know who is competing. When you enter a child for a tournament or workshop we store the participant's name and date of birth, and the same for each member of a team. Those go to the organiser of that event, and to nobody else.

We also record your relationship to the learner — mother, father, guardian, relative, or that you are the learner yourself.

• Outside an event entry, we do not ask for or store a child's name.
• We never hold a child's photograph, school, class section, or any contact detail for them.
• A coach never receives a way to contact a child. They can reach you, and only in the ways described below.
• Nothing about a child is shown on a public page.

Your phone number, and when a coach gets it

Your number is never given to a coach automatically. Sharing it is a separate decision you make, one request at a time, and it is off unless you switch it on.

Until you share it, a coach replies to you inside Aspire91 and cannot see the number at all — not on your profile, not on your request, not in the list of families they browse.

• Contacting a coach does not share your number. Sharing is a separate switch on that request, off by default.
• Starting a group does not share your number. The same switch sits on the group, also off by default.
• You can turn sharing off again after turning it on. A coach who has already written it down is beyond our reach, which is why the switch exists before the first message rather than after.
• A coach can never see the number of a parent who has not shared it with that coach. Sharing with one coach does not share with another.

What we collect

From a parent, when you choose to give it:

• Your email address, which is how you sign in.
• Your name, your city and area, and a profile photo if you upload one.
• What you are looking for: subjects, the learner's age and level, preferred days and times, whether you want classes at home or at a centre, and a budget range.
• Anything you type into a notes field or a message.
• Your phone number, if you enter one. See the section above for who can see it.
• Your relationship to the learner, and whether you want to hear from us about the product — off unless you turn it on.
• For an event entry: the participant's name and date of birth, and the same for each member of a team.

What a coach can see

A coach who teaches what you are looking for, in an area they cover, can see your requirement: the subjects, the learner's age and level, your area, your preferred days and times, your budget range, and your notes. That is the point of the product — it is what lets them answer you properly instead of asking you to repeat yourself.

They see your name once you contact them or join a group they can see. They see your phone number only if you have shared it on that request.

Photographs

Profile photos and anything posted to a coach's Space are stored in public buckets. That means the file itself is reachable by anyone who has its address, even though your profile is not listed publicly and is not indexed by search engines.

We are telling you this plainly rather than burying it: if you would not want a photograph to be reachable by a link, do not upload it. This applies to a parent's profile photo as much as to a coach's.

Uploads are capped at 5 MB and must be images.

The suggestions, and what goes to Google

When a ranking is produced — coaches sorted for a parent, or families sorted for a coach — the requirement is sent to Google's Gemini model, which returns an order and a short reason for each.

What is sent is deliberately stripped of identity. It carries the subjects wanted, the area, the distance, the learner's age and level, preferred days and times, the budget, the number of students, and anything typed into the notes field.

• No name, email address or phone number is sent, for the parent or the child.
• A coach's public listing details are sent when ranking families for them — the name on their listing, what they teach, their areas, fees and availability.
• The model orders a list we have already decided you are allowed to see. It does not decide who is eligible; your areas and subjects do.
• Because free-text notes are sent as written, do not type anything into a notes field you would not want leaving the platform.

Messages

Messages between you and a coach, and messages in a group chat, are stored so both sides can read the conversation later. Group messages are visible to the members of that group.

We may read a conversation where it is reported to us, to deal with the report.

How long we keep things, and deleting your account

We keep your account and its contents while the account exists. Deleting your account removes your profile, your requirement, your groups and your requirement history.

When you change or clear what you are looking for, we keep the previous version as a dated record rather than overwriting it. Nothing else edits or removes those rows — only deleting your account does.

Ask us at the address at the bottom and we will delete your account. We may keep a minimal record where we are required to.

Your rights

India's Digital Personal Data Protection Act gives you the right to know what we hold about you, to have it corrected, to have it erased, and to withdraw a consent you gave earlier. Withdrawing consent to share a phone number is a switch you control yourself; for anything else, write to us.

If you are not satisfied with how we answer, you may complain to the Data Protection Board of India.

Contact

Write to privacy@aspire91.com for anything on this page — a question, a correction, a deletion, or a complaint.

Aspire91 is run by Trustcabbage Private Limited.